1. Delivery
All ordered items will be dispatched within 10 working days. If the selected item is out of stock, we will promptly notify you via email with the earliest availability date. Typically, delivery takes 1 to 2 working days. While we strive to ensure timely delivery, please note that any indicated delivery times are estimates and are not guaranteed.

2. Returns Policy
We understand that sometimes you may need to return a product. Here is what you need to know:
• Returns: You may return items up to 28 days after dispatch, provided they are in marketable condition. To initiate a return, fill out the contact form provided with your parcel and send the items back with all necessary paperwork. The cost of returning goods is borne by the customer unless the return is due to our error.
• How to Return Items: To return part or all of your order, please complete the contact form sent with your order.
• Refunds: Refunds will be issued to the original payment method and processed within 3-5 working days after we receive the returned items, provided they meet the return criteria.